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Terms and Conditions


Conditions of Use


This disclaimer document governs your use of our informational website. By using the website located at robertleduc.com and its subdirectories, you agree to, and accept this disclaimer in full. If you disagree with any part of this disclaimer, do not use our website, as that condition prohibits you from doing so. 94516 Canada Ltée. reserves the right to modify these terms at any time, and thus, you should check for changes before proceeding to utilize the services and content of Appareils Ménagers Robert Leduc. By using this site after changes have been made to this document, you agree to accept those changes, whether or not you have reviewed them.


Rights to information published


All materials on this site are protected by copyright and intellectual property laws and are the property of 94516 Canada Ltée.. Unless stated otherwise, you may access and download the materials located on robertleduc.com only for personal, non-commercial use. You may not reproduce this material on your personal website, blog, social network, or any other online resource.


Any and all content (including user and visitor generated content) submitted either via email, comment forms, or any other page hosted at robertleduc.com or its content aggregation systems becomes the property of Appareils Ménagers Robert Leduc. Appareils Ménagers Robert Leduc reserves the right to alter, remove, re-post, re-purpose, market, or trade any such content.


Our Rights to Remove or Reproduce any User-Generated Material


For the purposes of this condition, the term “user-generated material” shall refer to any information, content, or any other media uploaded, posted, emailed, submitted, or otherwise communicated to Appareils Ménagers Robert Leduc via any method at any page on robertleduc.com or any other content communication or submission medium or forum.


By sharing any contribution or user-generated content (including any text, photographs, graphics, video, audio or any other type of media or content) with Appareils Ménagers Robert Leduc (robertleduc.com) you agree to grant us, free of charge, permission to use the material in any way we deem fit (including the modification, reproduction, repurposing, or deletion of it). You hereby confirm that your contribution is your own original work, is not defamatory and does not infringe upon any laws of the country from which you are utilizing this site, nor the laws of Canada or The United States of America, and that you have the full rights to accept this condition.


Site content (quality, accuracy and use)


Visitors who use this website and rely on any information do so at their own risk.


We are not responsible for pricing, typographical, or other errors that may appear. Prices listed are subject to change without prior notification. Where a price for a product or service has been stated it should be assumed to represent units of Canadian Dollar (CAD).


This Web site and the attached documents are provided “as is” without warranty of any kind, either express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Information found at robertleduc.com will not always be up to date and cannot necessarily be relied upon.


The information is intended solely for entertainment purposes and may not be used as a substitute for professional advice and/or information, as circumstances will vary from person to person. You should not act or rely upon this information without seeking professional advice. Do not attempt any of the suggested actions, solutions, remedies, or instructions found on this website without first consulting with a qualified professional. They are not intended to be nor do they constitute actionable professional advice. Transmission of this information is not intended to create a professional-client relationship between Appareils Ménagers Robert Leduc (or its parent, 94516 Canada Ltée.) and you.


The owners, editors, contributors, administrators, and other staff of Appareils Ménagers Robert Leduc (a 94516 Canada Ltée. web property) are not necessarily qualified professionals, and are simply aggregating information found online for entertainment purposes only.


By using this website, you hereby forfeit any and all claims, past, present, and future, against the owners, editors, contributors, administrators, and other staff of Appareils Ménagers Robert Leduc (a 94516 Canada Ltée. web property).


Restrictions on who can use the website


If you are under 18, please get a parent’s or guardian’s permission before taking part in any Appareils Ménagers Robert Leduc community. Never reveal any personal information about yourself or anyone else (for example, school, telephone number, your full name, home address or email address).


By visiting any page at robertleduc.com you understand that “adult” content may be encountered that is not suitable for children. You must be at least 18 years of age or have a parent/guardian present while viewing any page or other correspondence or content from the Appareils Ménagers Robert Leduc website, (which includes all content and code from any page hosted at or within robertleduc.com, or any content or code relating to or from this site that was transmitted via email or other means). Appareils Ménagers Robert Leduc (or its parent, 94516 Canada Ltée.) cannot be held responsible for any harm that is experienced, real or perceived, from viewing, following, or contributing, of any sort of content on this site.


External links – limiting liability for links to other web sites


We are not responsible for the contents or reliability of any other websites to which we provide a link, and we do not, expressly or otherwise, endorse the views and/or content expressed within those sites.


The Actions and Opinions of Other Users


You must not use this website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. Some content found on the pages of Appareils Ménagers Robert Leduc within robertleduc.com and its subdirectories is created by members of the public. The views expressed are theirs and unless specifically stated are not those of Appareils Ménagers Robert Leduc (or its parent, 94516 Canada Ltée.). We accept no responsibility for any loss or harm incurred from the use of this website or any of its information or content.


Viruses, Damage and Availability


Appareils Ménagers Robert Leduc (or its parent, 94516 Canada Ltée.) makes no warranty or claim that functions available on this website will be uninterrupted or error free, that defects will be corrected, or that the server that makes it available, nor the content itself is and/or will be free of viruses, bugs, or other malicious code. You acknowledge that it is your responsibility to implement sufficient procedures and virus checks (including anti-virus and other security checks) to satisfy your particular requirements for the accuracy of data input and output, and for the security of yourself and the device used by you to view any content from this website.


Legal jurisdiction


The Federal laws of Canada and the Provincial laws of Quebec shall otherwise govern your use of the site where these terms and conditions are not clear or incomplete and you hereby agree to submit to the exclusive jurisdiction of the Canadian Federal and Provincial court system.


Limited Liability


Appareils Ménagers Robert Leduc, (and its parent, 94516 Canada Ltée.) and its officers, employees, contractors or content providers shall not be liable for any loss or damage arising from or otherwise in connection with your use of any content, information, function, or service of Appareils Ménagers Robert Leduc at any location within robertleduc.com or other related location (such as content feeds, links, emails, letters, documents, and other company products or correspondence).


Though we make a reasonable effort to maintain the resources of this website, they will, from time to time, become out of date, be incorrect, erroneous, or otherwise inappropriate. As noted above, by using this website you agree that you will not follow any instruction, suggestion, step, list, tutorial, or other content on this website or any of its content posted elsewhere until you have appropriately consulted with a licensed professional who is unrelated to this site or its parent company in any way.

RETURN AND EXCHANGE POLICY FOR ONLINE PURCHASE

Please read the following sections carefully regarding the terms and conditions of return in case of order cancellation, or damages/defects found to the delivered goods. If you have any question or worry about the policy hereby, please address your inquiries to: [email protected] If you need to request an exchange, a return, or to cancel your order, please address your request to: [email protected]

MAJOR APPLIANCES POLICY

Including: products ranging from 500$ before taxes excepting countertop appliances and accessories

CANCELLATION

An online order may be canceled without penalty up to 48 business hours before the scheduled delivery. Any subsequent cancellation request will result in a 10% restocking fee. A cancellation cannot be requested on the day of delivery.

EXCHANGE

An online order may be modified to exchange for another product without penalty up to 48 business hours before the scheduled delivery. Any subsequent exchange request will be processed on an ad hoc basis and may result in a 10% restocking fee. An exchange cannot be requested on the day of delivery.

REFUSAL OF DELIVERY

Unless it is based on obvious damage to the original packaging, a refusal of delivery will automatically result in a 20% restocking fee. Obviously, a refusal based on obvious damage to the original packaging will incur no penalty. The product will be picked up and another unit delivered as soon as possible, without any additional fee. However, if the store holds a unit in stock of the same product ready to be delivered within 48 working hours, cancelling the order following a refusal of delivery based on obvious damage will incur a 15% restocking fee. The order may however be canceled without penalty if the store cannot replace the product within the reasonable timeframe stated above. Note that if you want to open the packaging to verify the condition of the product itself, you must first accept the delivery and sign it, in which case any damage will be treated according to the coverage of the transport company if applicable and/or the manufacturer's warranty where applicable. Any unpacked product, even if damaged, cannot be taken back by the delivery team, and the customer will have to wait for the agreement of the transport company or the manufacturer to either repair or replace the product. These decisions are not under any circumstances those of Appareils Ménagers Robert Leduc: the store will have to defer to the normal procedures established by the transport company or by the manufacturer.

RETURN (FOLLOWING DELIVERY)

A product can be returned up to 48 business hours after delivery, if and only if the original packaging is intact. A refurbished package does not count as intact. Packaging obviously damaged after delivery may be refused. Any return, whether to exchange or cancel, will automatically result in 25% restocking fee.

SMALL APPLIANCES AND ACCESSORIES POLICY

Including: products below 500$ before taxes, countertop appliances, and accessories

CANCELLATION

An online order may be canceled without penalty up to 48 business hours before the scheduled delivery. Any subsequent cancellation request will result in a 10% restocking fee. A cancellation cannot be requested on the day of delivery.

EXCHANGE

An online order may be modified to exchange for another product without penalty up to 48 business hours before the scheduled delivery. Any subsequent exchange request will be processed on an ad hoc basis and may result in a 10% restocking fee. An exchange cannot be requested on the day of delivery. REFUSAL OF DELIVERY Unless it is based on obvious damage to the original packaging, a refusal of delivery will automatically result in a 30% restocking fee. Obviously, a refusal based on obvious damage to the original packaging will incur no penalty. The product will be picked up and another unit delivered as soon as possible, without any additional fee. However, if the store holds a unit in stock of the same product ready to be delivered within 48 working hours, cancelling the order following a refusal of delivery based on obvious damage will incur a 25% restocking fee. The order may however be canceled without penalty if the store cannot replace the product within the reasonable timeframe stated above. Note that if you want to open the packaging to verify the condition of the product itself, you must first accept the delivery and sign it, in which case any damage will be treated according to the coverage of the transport company if applicable and/or the manufacturer's warranty where applicable. Any unpacked product, even if damaged, cannot be taken back by the delivery team, and the customer will have to wait for the agreement of the transport company or the manufacturer to either repair or replace the product. These decisions are not under any circumstances those of Appareils Ménagers Robert Leduc: the store will have to defer to the normal procedures established by the transport company or by the manufacturer.

RETURN (FOLLOWING DELIVERY)

A product can be returned up to 48 business hours after delivery, if and only if the original packaging of the device is intact. A refurbished package does not count as intact. Packaging obviously damaged after delivery may be refused. Any return, whether to exchange or cancel, will automatically result in a restocking fee of 35%.

SPECIAL ORDER POLICY

Including: any product that is not part of the store's usual inventory Our site includes all products, to the extent possible, offered by the manufacturers to which we are affiliated. However, some of these products, if they can meet specific needs, are not very popular on the market and the store cannot hold them in advance, nor risk ordering a unit that would be unsellable if the order had to be canceled. The same products are in fact often backlogged by the manufacturers themselves, leading to delays that we are not able to control. For these reasons, if your order concerns one of these products, you will receive under short notice an email stating the Special Order status of the product, an estimated delivery time, and a copy of the policy below - much more restrictive - concerning returns and exchanges. The order will not be processed as long as we do not receive your confirmation as per its Special Order status in response to this email. The order will automatically be canceled without any penalty if the email remains unanswered for more than 48 business hours, or when you’ll provide an answer expressing your wish to cancel the order, whichever comes first. Please note that such an order that you have confirmed as per its Special Order status cannot be canceled or exchanged without a 25% restocking fee (35% for small appliances/countertop appliances/accessories). Refusal of delivery, unless based on obvious damage to the original packaging, (in which case the policy is the same as the Major Appliances Policy), will automatically result in a 30% restocking fee (40% for small appliances/countertop appliances/accessories). ONCE DELIVERED AND SIGNED FOR, NO RETURNS WILL BE ALLOWED FOR A SPECIAL ORDER, EVEN IF THE ORIGINAL PACKAGING IS STILL INTACT.

PROFESSIONAL
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